About SERT LLC
I am an Firefighter EMT with several years in both the 911 emergency response and in the industrial EMS, Rescue and safety industry. I became a CPR/ First Aid instructor because of patients that would have had a better outcome if someone that was trained in CPR would have been present.
911 Emergency Response
911 Emergency Response
Countless
Lives Impacted
Training Provider


North Channel Solutions, LLC is a woman-owned, veteran-owned business founded by Tiffany Ragsdale, RN, BSN, a licensed Registered Nurse in Florida. As a certified American Red Cross instructor, Tiffany brings her medical expertise and passion for education to every CPR, AED, and First Aid class—serving both adult and pediatric learners.
To empower individuals of all ages with the skills and confidence to save lives. We believe that life-saving education should be accessible, affordable, and flexible—which is why we proudly offer on-site training and blended learning options to meet the needs of our community.
Our Services
I teach all disciplines of CPR and First Aid for both American Red Cross and HSI. I am also an instructor trainer for HSI.
Comprehensive CPR training for infants, children, and adults.
Advanced techniques for optimal patient outcomes.
Complete first aid training for all age groups.
Essential life-saving skills for healthcare providers.
Professional-level emergency response training.
In-depth first aid for complex situations.
Automated External Defibrillator operation and response.
Protection against bloodborne infectious diseases.
First aid for remote and outdoor environments.
Critical hemorrhage control techniques.
Training for severe allergic reaction response.
Proper administration of emergency oxygen therapy.
Safety training for childcare providers.
All courses are certified through American Red Cross and HSI (Health & Safety Institute)
American Red Cross
HSI Instructor Trainer
© 2026 SERT LLC. All rights reserved.